Register for Affordable Home Ownership – This can be with an affordable home ownership portal like sharetobuy.com or direct with a housing association, local authority or developer.
Eligibility – Have an affordability assessment with Censeoto check you meet the eligibility criteria
Viewing – Reserve a property paying the reservation fee and completing the paperwork
Financial assessment – Have a detailed financial interview, reviewing your documents with Censeo.
Allocation – The housing association, local authority or developer will allocate the property
Confirm the offer – They will confirm the property allocated to you. You must accept this offer within 5 days and pay the reservation fee.
Instruct your mortgage advisor & solicitor You only have 28days to exchange contracts, so there is no time to waste, and you need experienced professionals by your side to guide you. Censeohave supported you through the buying process so far so we can now quickly source a mortgage that is right for your needs. We can also put you in touch with solicitors who know the affordable homes market and can achieve the exchange of contract target date and ensure you don’t lose the property.
Issue the legal paperwork – The housing association, local authority or developer will instruct all solicitors with the legal paperwork as soon as you confirm acceptance of our offer.
Conveyancing – With the exchange of contracts deadline noted. Your solicitor must review and collate all the information. They will go through the legal paperwork with you, so you know about your home.
Mortgage progression – At the same time as your solicitor is working on the legal work. Censeowill work with the lender to issue the mortgage offer before the 28day exchange of contracts deadline.
Exchange contracts within 28days. Your solicitors have confirmed the legal paperwork with you and between you agree to complete as soon as the property is complete.
Completion – The money to buy your home is transferred to our solicitors
Move in – As soon as our solicitors receive the money from your solicitor, our sales team will contact you to arrange to meet you at your home to hand over the keys. This can only be done once the solicitors have transferred the funds for the share you are buying – Generally this is between 11am – 5pm.
Congratulations – You own your own home
Annual review – Censeowill keep in touch with you annually to carry out a mortgage health check to ensure you have the best mortgage and that it is meeting your personal needs.
Contact Us
Our office hours are 9am-5:30pm Monday to Friday excluding public holidays
Address:
Oriel House
26 The Quadrant
Richmond, Surrey
TW9 1DL
Richard and Ruth were very helpful during our mortgage process, which wasn’t as straightforward as we hoped. They... always kept us up to date, and took us through all the documentation to be sure that we understood fully our mortgage offer. We will definitely reach out to them again when it’s time to remortgage.read more
I would like to say a massive thank you to both Cejay and Dwayne from Censeo financial. Both were very professional,... responsive and very reliable. As first time buyers and no family history of buying, we found them very supportive as well and made everything simple for us to understand.The process was not as long as we expected, and they made buying our first home an enjoyable experience. I would highly recommend to anyone, especially first time buyers.read more
I received excellent service from Censeo. I worked with Deme and Ruth and both were really diligent and very helpful at... finding me a good deal. They replied very quickly to all inquires. They are very professional. I truly recommend them in the strongest possible terms.read more
I recently experienced excellent service from both Ruth and Deme from Censeo financial. They both were professional,... responsive, proactive, very reliable, found myself the best rates after extensive research and considering all alternatives available. I would highly recommend and would definitely be using them again in the future. They made buying my first home an enjoyable experience.read more
I’m very pleased with the service provided by Censeo financial.Ruth has been assisting us with our first home... purchase and honestly she’s made it so much easier by always responding to my enquiries in a timely manner and following up processes.They are reliable and very professional.I can only speak for my own experience but I’d definitely recommend Censeo financial.read more
Had a very smooth process with Censeo! Reena and Ruth were both amazing, and the whole process was quite stress free.... Other than sending the occasional documentation, they handled the entire process. Great experience on my part!read more
Cannot recommend them enough! Especially for first time buyers... They made the process of taking out a mortgage so... simple and easy for my partner and I. Thank you so much to Reena, Miles, Ruth and the rest of the team!!! :) They regularly communicated updates and kept us in the loop and whenever we needed anything from them, such as info or affordability checks, they were always quick to respond.read more
I was supported by Richard (Mortgage Broker) and CeeJay and they made the experience swift and straight forward.Prior... to working with them I was with a larger firm, however their approach left me feeling confused and anxious about the process.My initial call with Richard put my mind at ease. I felt like I was in capable and experienced hands. Richard explained the process, clearly set out what I had to do and supported me to manage my expectations of the process from start to finish. At no point did I feel stressed or blindsided.As a first time buyer I felt like I had the information I needed and I felt supported.I would definitely use their service again.read more
Reena and Ruth at Censeo have been absolutely brilliant from start to finish in taking me through the affordability... assessment, advising me on mortgage options and then managing the application process for me. They were both really responsive and efficient, kept me updated throughout the process, and were on hand to answer any questions or concerns. As a first time buyer trying to navigate shared ownership and secure a mortgage, they made a fairly daunting process feel stress-free!read more
I would recommend Dwayne Simpson to anyone buying a property!He was amazing throughout the process. He kept me... informed every step of the way. I was able to contact him with any question.He made the whole process of getting a mortgage seamless. Thank you Dwayne.read more
As a first time buyer, my partner and I filled out a financial assessment to assess affordability for a property we... were interested in. It was so easy to do and they were so helpful about it - really great for someone who has no clue what they are doing. They mentioned they also offer mortgage advise and are experts in the field so it was a no brainer to go with them during this big step in our lives. Cannot thank them enough for all that they’ve done - they are so responsive and they clarify things for you so you can understand all the details before making big decisions. We were mainly looked after by Reena, Ruth and Miles but other members we came into contact with were also so lovely and I just cannot recommend them enough! Definitely will come back to them again when deciding whether to purchase more shares or buy a different property in the future! :)read more
I used Censeo for my financial assessment and mortgage advise to assist with completing my house purchase and I can... honestly say dealing with them has been the smoothest part of the process. Ruth and David are a complete asset to the company and they're the only people (amongst solicitors/sellers) that have been proactive and I haven't needed to chase for updates. Their communication is clear and concise and they worked really hard to get things done when there were delays or issues outside of their control. They always kept me in the loop and eased the stress of obtaining a mortgage offer. I will absolutely use Censeo again and will refer them to anyone for their house purchase. Thank you so much Ruth/Davidread more
I was getting my first property and they were very helpful. I felt at ease. No question was stupid. They helped me to... find the best option to suit my needs. The whole process was quicker than I thought it would be (even though that didn't stop me stressing!). I would definitely go back to them in the future.Reena and Cejay were fantastic.read more
Richard and Ruth have been amazing throughout the entire process. Not only were they extremely efficient, but they also... kept me updated every step of the way. I felt I was able to contact them with any question I had. They made the whole process of getting a mortgage seamless and I would recommend Censeo to anybody purchasing a property!read more
I had an amazing experience with Censio Financial. As a first time buyer I felt supported and everyone was always... responsive to all my concerns. My mortgage journey went smooth and quick. Would highly recommend.Thank you very much Dwayne, Ruth and Julian and the rest of the team.read more
As a first time buyer, I was a bit hesitant about paying for a mortgage broker, however, it was totally worth it as the... whole process was smooth from start to finish. Deme and Jay were incredibly patient and understanding, and explained everything in a very clear way, so that I understood my options, and everything involved. They were very quick to reply to my emails and queries, and I trust that they found the best mortgage for my needs. I would not hesitate in recommending them. Cheersread more
Great service all round from these guys.Reena and Jay were great every step of the way.Being an expat I had a few... extra steps in my process relating to international funds and residency etc but they took care of everything and made the whole thing a breeze.They were really quick to reply to any concerns and keeping me up to date on progress.Thanks Guys!read more
Fantastic service from Censeo Financial, the most professional, thorough and friendly business I’ve used for my... financial needs. My case in particular was far from ideal but Richard and Jay worked tirelessly to get the end result for me. Their communication is first class, always on hand and assisting me with my queries throughout the process. Have recommended to friends and family and I won’t be using anyone else in the future. Thank you Richard and Jay.read more
I purchased shared ownership property with the help of Censeo Financial and could not recommend them enough. I had... Dwayne as my broker who was an absolute wall of support. I am eternally thankful for his advices, patience and understanding. My case was not easy. Ruth joined on my mortgage journey later and was super helpful and very friendly with all my enquiries (and I had a lot!). In the end Censeo got me a better deal than I expected and all process was quick and stress free. I am super thankful!read more
Dwayne and the rest of the team are highly recommended.Dwayne was determined to find me the perfect mortgage product... and I felt fully supported as a first time buyer. Even though obviously very busy, they always responded and listened to my concerns, which made an incredibly stressful process much easier. Contact was regular and the whole process smooth. Thank you again!read more
Censeo have been there to help me all the way through! Amazing experience. To Dwayne and to Jay, you’ve been wonderful... guys! Thank you so much.read more
I am purchasing a shared ownership property and the service provided by Richard Seager and Jay Anderson has been great.... Richard has been my broker and has found me a mortgage with a very low interest rate very quickly. He also took the time to explain the ins and outs of the mortgage deal in detail. Jay has been my case worker and has worked quickly to process the application and keep myself and the Housing Association up to date with the progress until I received the offer from the lender. Jay was also very helpful answering queries I had. The whole experience was stress free.read more
I had a great experience with Censeo. I am a first time buyer and Reena and Jay were so helpful every step of the way.... The whole process was so smooth and i felt supported at each phase. They were both very quick to respond to any queries i had. Would definitely be recommending them!read more
I had an amazing experience with Censeo. Reena and Ruth supported me every step of the way and were incredibly... helpful, efficient and kind. I will definitely use Censeo again in the future. A huge thank you for prompt and reassuring responses. I highly recommend Censeo if you're looking for mortgage advisers.read more
I used them for buying a shared ownership property in London. Deme did my assessment and explained the process really... well and was very responsive to my needs. I really felt like she was on my side and that I could be open with her about my financial details and she would get me the best deal. It was then Jay who did the application for the mortgage and she was really quick and efficient and answered all my many email questions. Overall, a very positive experience.read more
Highly recommended for first time buyers. I'm doing shared ownership, Richard was patient and took me through all... information I needed and frankly, was quite lost in. He helped me get all my paperwork ready for the lender before they even requested it so it was smooth sailing from then on. Matthew was also great, incredibly responsive, didn't need to chase answers to my questions. I always had a reply to my email within a couple of hours. Very courteous, very helpful, gave me the confidence to apply for a mortgage, pretty much sorted it all out for me, will definitely contact them again as and when needed.read more
I cannot recommend Censeo enough. Everyone I came into contact with was incredibly helpful, efficient and kind. A huge... thank you to Ruth who was always so prompt and reassuring in responding to all my first time buyer questions! And to David also for helping my get started on my journey. Thank you so much to the team and don't hesitate in going with censeo if you're looking for mortgage advisersread more
The team at Censeo to handled and secured my mortgage application beyond my expectation. My advisor found the perfect... mortgage for my situation, whilst my case manager, Ruth went the extra mile to liaise with all the relevant parties to give every chance of my application being successful. They are very responsive and great value for money.read more
Censeo were amazing to work with, particularly as a first time buyer, and I would not hesitate to use them again. From... my initial meeting with Dwayne Simpson who talked me through the options and process in a calm and uncomplicated manner, to the subsequent mortgage process. Jay Anderson in particular has been incredible in his response times to my queries and keeping me up to date with the process without being prompted! I felt the entire process was smooth, their communication was transparent and their professionalism couldn't be faulted. Thank you so much for helping me with the process!read more
Thank you Censeo! 🥳 I am a first time buyer and had no clue about how things worked. Richard- you helped and... guided me through out this process. I felt that I was in safe hands. You're professional and always available to answer any questions I had. Thank you for your continuous and great communication. I would not hesitate to recommend you to my friends and family. A big THANKS to you and the Censeo team 🙌🌈😊read more
Reena was very helpful in getting a right mortgage and good deal for us in this pandemic.She was very efficient and has... wider knowledge of products in the market.We are great full to her for her prompt work followed by Matthew in getting things done very quick.Thanks Reena, Matthew and censeo team for the work done. Highly recommended.read more
The best experience in the whole process of getting out new home. We highly recommend Censeo to everyone who is looking... for a support to jump on the property ladder. Anthony and Jay were helpful, responsive and on top of everything. They found us a mortgage and took us smoothly through the whole process. We will be staircasing with them soon. One thing we couldn’t do is to say ‘thank you’ in person for their high quality service and commitment.read more
Censeo helped me secure my mortgage application with total ease. As a first time buyer I was completely new to the... process and they guided me through with no problems and were always quick to respond to my questions. Highly recommend - lovely helpful staff too, particularly Jay Andersonread more
Censeo were a pleasure to work with as a first time buyer. They offered a friendly and professional service throughout... and shared a wealth of insider tips and expertise that I would not have had access to otherwise. A particular shout out to Richard Seager and Jay Anderson who kept me calm, made me smile and secured me a fantastic mortgage deal! Highly recommended. I am really thrilled to have found such a fantastic broker that I plan to keep going back to.read more
Being a first time buyer, I was totally overwhelmed but I felt immediately comfortable after speaking to Richard. He... has always been available and have been brilliant in helping me arrange my mortgage and exploring all the options available. He answered all my questions and made everything easy to understand. Communication was excellent with the rest of the team.I would definitely reccomend!read more
Having used Censeo since my first mortgage transaction, I've had the pleasure of dealing with the same consultant... throughout the years and he also remembered me which made it feel like a more personal service. The consultant was also quite knowledgeable in answering all my questions and providing options that he considered best but also from companies that I wanted to deal with. No robotic service provided and not trying to simply sell you a product so this is what you want from an advisory firm. Would recommend them when doing any mortgage or re-mortgage.read more
Censeo Limited is an appointed representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading name of First Complete Ltd which is authorised and regulated by the Financial Conduct Authority for mortgages, protection insurance and general insurance products. Censeo Limited is registered in England and Wales, company registration number 06453977, the Registered Address 11b Newton Court, Pendeford Business Park, Wolverhampton, WV9 5HB.
We will charge a broker fee of up to £495, payable on application. The amount we will charge is dependent on the amount of research and administration that is required.
Your home may be repossessed if you do not keep up repayments on your mortgage.
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
The Financial Conduct Authority does not regulate all Buy to Let mortgages.
