Our office hours are 9am-5:30pm Monday to Friday excluding public holidays
26 The Quadrant
Tel 0207 090 7290
Email [email protected]
Based on 234 reviews
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10:22 07 Aug 22
I am a first time buyer & this can be a very overwhelming process. However, I had the pleasure of dealing with Reena & Jay & I am above & beyond satisfied with their professionalism & service. Nothing was too much of an issue. they guided me, explained everything in plain English & assisted me every step of the way. Absolutely fantastic - Thank you
13:29 03 Aug 22
As others have mentioned, extremely poor service and communication skills. They will often not attend scheduled phone calls, will delay replying to emails for extended amounts of time and will often ask for things you've already provided them. Went with another provider and was offered a mortgage in principle within a day. Most of the positive reviews seem to have a similar written pattern, I'm not going to say they're fake but having dealt with Censeo, my experience has had no positives.
11:54 24 Jul 22
I am very pleased and satisfied with the services I have received from Censeo throughout the whole process for my mortgage application. As a first time buyer I had very limited knowledge on what to expect and the necessary steps to get to completion of sale. My mortgage advisor David was very helpful right from the start and professional. Any questions or concerns I had he gave thorough information which made me feel comfortable. My case manager Jay has also been brilliant every step of the way. When my first lender fell through both Jay and David gave me reassurance and helped me feel at ease to secure a new lender. Both Jay and David gave me all the Information advice and guidance (IAG) required and nothing was to much of an ask for any an query I had. I highly recommend Censeo especially for first time buyers like myself wanting to get on the property ladder.
21:47 27 Jun 22
Fantastic service! They helped us with everything and provided useful advice. We’re relatively new to mortgages and they made the process as painless as possible! Thank you!