The Censeo solicitor’s panel
In order to provide a consistent and efficient service, it is essential that there is continuity between the solicitors that act for the purchasers, and the housing associations/developers that work with Censeo.
Therefore we have a panel of solicitors that will be recommended to you as part of our advice process. These panel solicitors have many years of experience in affordable housing and are familiar with the range of schemes available
This provides you with piece of mind that these law firms have experience of dealing with all the parties involved, making for a smoother, less problematic experience.
Customer satisfaction is our top priority and the appointment of one of our panel solicitors allows us to have a positive influence on service levels. This can help, particularly when time scales are tight
In addition, by having a managed panel of solicitors, it is possible to provide title and lease documentation in advance, saving time lost through needless inquiries. This should also save on conveyancing costs for housing associations.
In addition these law firms have a number of service level agreements to adhere to by contractual obligation.
You can of course appoint your own firm should you choose to. However we would not be able to commit to service standards if the elected firm was not on the panel.
In addition they have a number of service level agreements to adhere to by contractual obligation and we meet with then on a quarterly basis to discuss any issues which may arise.
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